7 reasons why you need a business focused messaging app

By Sophie Ogden - 15/10/2018

Messaging app

So far we have given you clues about our brand new social messaging application Be. Chat.

However, we may have another app in development in conjunction with Be.Chat.

And what if we told you it caters to the business side of things…? Would that be something you’d be interested in... here are a few facts on why business apps can make your business thrive.

You can stay connected wherever or whenever

A lot of employees nowadays are working remotely, whether they are employed full-time or contracted. And so, keeping in touch is more important than ever. This is where messaging apps come into play, you can talk to your colleagues in real time, from anywhere in the world. A lot of contracted work is placed in located in different parts of the world so communication could be difficult - but this is made easier with business apps.

Digital payments/money

Today sending money is easier than ever with digital transactions and transfers that only require your mobile number. Now, you can send payments through messaging apps as well.  This makes it easy to chat and send payments that are received straight away. And some applications, even allow you to earn money using the app...but that’s just between us….

Automate with Chatbots

Applications are now able to solve customer queries in real time using chatbots. These chatbots can now learn and adapt to your every need. If you ask it to transfer money or message a client, it can quite easily conduct those tasks. They also use images and videos to engage their audience keeping it fun and interesting. You get a smarter and better engagement with the chatbot than you would without one.

Engage with your customers through content in the app

You can now see targeted ads or company products through the messaging app itself which allows you to receive tailored recommendations that could benefit you personally or your business.

High open rates

Nowadays, if you send an email or a text message there is a chance that these could go unread, get lost or are not replied to. Messaging allows you to see if your colleague has seen it and more likely than not you will receive an immediate response to the message - especially important if it’s an urgent matter.

Communication in public & private

A lot of companies pride themselves in privacy and security and many messaging apps nowadays take this into account by using encryption as part of their business model. This allows you to communicate in groups perhaps without encryption and then on a one-to-one basis with ultimate privacy.

Organisation

Business messaging applications are so much more than a chatting platform now, they can accommodate all sorts of organisational tools. You can use it to conduct polls, organise meetings and share files. Not only this but you can use it to manage tasks a lot like the Atlassian software, Jira.

If your business isn’t already using a targeted professional messaging app just look at the benefits listed above and decide whether this could benefit you and your company. Being more organised is a benefit in any line of work and is always good business practice.

Which app does your business use, and why?

Keep an eye out for updates on our new apps!



 

 

 

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